Our office is open from 9am-5pm Monday-Friday with limited evenings and weekends by appointment only. Each day, we set aside time from 12-1PM for walk-in sessions to meet briefly with an advocate in person. Because of demand, please know there may be a wait, and we do offer the option to schedule an urgent appointment.
All Harvard community members & affiliates are welcome to request an intake appointment (approximately 30 minutes) or a follow-up appointment (approximately 60 minutes) with an advocate.
For immediate questions or urgent concerns, please call our 24-hr hotline: 617-495-9100. For any other questions, comments, or concerns, please feel free to reach out via email (firstname.lastname@example.org) or by phone (617.496.5636). All conversations with our staff will be kept confidential.
It is our goal to provide a safe, non-judgmental space for people to process their experiences, explore their options, and have questions answered. If you are unsure whether or not this is the right resource for you, please know there is no wrong reason to contact us.
For additional University offices, local agencies, and national organizations, check out our Resources section.
*We are working on our online intake appointment tool and will update this section of the website with our progress. In the meantime, we hope you'll get in touch with us by email or phone.